Rings: FAQ

How do I find my ring size?
Visit a RIBAS Jewellery boutique, call us on +370 646 38015 or message us, and we’ll help you find it. You can also use our ring size guide.

Can I change the size of my ring?
Yes. Within 30 days of purchase, we’ll exchange an unworn ring at any RIBAS Jewellery boutique for the same model in a different size, free of charge. If your size isn’t in stock, we’ll order it and exchange your ring as soon as it arrives. We’ll resize an engagement ring with a single centre stone (without side diamonds) in our workshop once, free of charge, within 12 months of purchase, by up to 2 sizes. Eternity, pavé and wedding rings can’t be resized.

Are your diamonds natural?
Yes, all RIBAS Jewellery diamonds are natural.

Can I have my ring engraved?
Yes, engraving is free, but an engraved ring can’t be returned.

How long does it take to make a custom ring?
A custom ring usually takes 4–6 weeks to make, and more complex designs take 6–8 weeks. If we need to find a specific stone, it may take longer. If you’re short on time, our premium service can make your ring within 7 working days. To find out more, visit a RIBAS Jewellery boutique, call or message us.

What warranty do your rings have?
Every ring comes with a 3-year RIBAS Jewellery warranty. The terms are set out in our terms of purchase.

Can I have my ring resized or repaired elsewhere?
Resizing or repairs done elsewhere void the RIBAS Jewellery warranty, so always bring your ring to us.